Right Estate Agents business is structured to give the best of both worlds - so no expensive high street premises, or duplicated administration, but key emphasis on service to the customer.
After all estate agents are rated as less trustworthy than politicians and same as the taxman. That can't be good.
We are all owners and managers of our business so it really matters to us. what the customer thinks of us.
We believe commission charges are unfair and out of date. We sell houses for £1,500 plus VAT. We have saved customers over £967,450 based on an average commission fee of 1%.
Likewise we believe admin charges for landlords are also unfair. After all, what is the management charge for? Our full property management fee is 9% which we believe is far lower than anyone else in Oxfordshire.
Our software is real time and streamline so everything is updated and available immediately, no matter where our offices are. Our phones are answered by a real person from 9am to 9pm. You can get hold of your personal sales person during those hours and often beyond.
We feedback on all our viewings, never mark up costs, never subcontract out work, never charge for renewing paperwork.
We have 100% good or excellent and have never had a complaint for our selling or experienced a problem tenant.